Softek Forum

SafeStick and SafeConsole : StickApps Released

Tue, 24 Aug 2010 09:53:52 +0000

Author: admin
Subject: StickApps Released
Posted: 24 Aug 2010 at 9:53am

We are pleased to advise that StickApps are now available for SafeStick and SafeConsole customers.

StickApps are a collection of Security and Productivity apps - both free and licensed - which can be used on SafeStick™ hardware encrypted USB memory drives.

StickApps available include:

Anti-Virus on-access
Password Manager
VPN Client
Skype
Abiword word proceddor
Gnumeric spreadsheet
Firefox browser
Chrome
Opera
Pidgin Instant Messaging Client
PDF Reader

More details from http://www.softek.co.uk/stickapps

SafeStick and SafeConsole : SafeStick Gains Government CCTM Approval

Mon, 02 Aug 2010 10:33:08 +0000

Author: admin
Subject: SafeStick Gains Government CCTM Approval
Posted: 02 Aug 2010 at 10:33am

We are delighted to announce that SafeStick has received the CESG Claims Tested Mark (CCTM)

The CESG Claims Tested Mark (CCTM) scheme provides a government quality mark for the public and private sectors based on accredited independent testing, designed to prove the validity of security functionality claims made by vendors.

The CESG Claims Tested Mark is today awarded to Blockmaster AB for the SafeStick USB Flash Drive, in two models and multiple storage sizes.

"This represent a welcome first for CCTM to list a certificated USB Flash Drive product", says Peter Hayes, Head of the CCTM Secretariat ISC.

"We know there are many parts of the wider public sector where handling data classified below the RESTRICTED level brings uncertainties. It is vital that people are using approved products coupled with appropriate procurement decisions, risk management and strong procedural measures.

With SafeStick now carrying the CCTM certificate, part of that now becomes a lot easier", say Hayes.

Full details of the certification can be found here

SafeStick and SafeConsole : SafeStick Max OSX Support

Fri, 25 Jun 2010 12:23:46 +0000

Author: admin
Subject: SafeStick Max OSX Support
Posted: 25 Jun 2010 at 12:23pm

From v4.02 of SafeStick Firmware, there is now just a SINGLE firmware update file no matter what controller type SafeStick you have.

However depending on what controller you have depends on what Mac OSX version it will run on.

9930 controller SafeSticks ONLY support Mac OSX v10.5 and higher.

Older 7741 controller SafeSticks support Mac OSX v10.3 and higher.

To identify a newer 9930 controller model, the number "BM9930" and Capacity will be etched into the silver USB plug on the end of the SafeStick. If you have an older model, this information will not be visible externally.

SafeStick and SafeConsole : SafeStick Firmware Information

Thu, 24 Jun 2010 17:08:46 +0000

Author: admin
Subject: SafeStick Firmware Information
Posted: 24 Jun 2010 at 5:08pm

v4.0.2 Released - June 24th 2010.

*NOTE* This is a minor release. If you do not need the new features, and are not having any technical issues with SafeConsole or SafeStick there is no need to upgrade.

* Support for new features provided in SafeConsole v4.02.
* One single updater file no matter which controller type customer is using.
* Improved EasyShare stability
* Improved reset for BM9930 controller sticks
* User information collection enhanced
* Office 2007 files causing FileBlocker to crash or hang in certain OS's fixed
* Password recovery information more reliable

Full details of all changes are detailed in the Release Notes.

Download Link
-------------
Download from http://www.softek.co.uk/safeconsole

Support / Knowledgebase
-------------
If you have any installation issues or questions, please make sure youhave read the comprehensive product Setup and Manual - which covers themajority of installation issues.

We also have a Knowledgebase available at http://esupport.softek.co.uk

SafeStick and SafeConsole : SafeConsole Latest Version Information

Thu, 24 Jun 2010 17:06:46 +0000

Author: admin
Subject: SafeConsole Latest Version Information
Posted: 24 Jun 2010 at 5:06pm

v4.0.2 Released - June 24th 2010.

*NOTE* This is a minor release. If you do not need the new features, and are not having any technical issues with SafeConsole or SafeStick there is no need to upgrade.

New features (pushed out via SafeConsole) include:

* Remove Reset button from SafeSticks - renders then un-sellable / useless if lost/found.
* Change language on SafeSticks
* Password hint / Warranty acceptance can be removed.
* Pre-provision sticks for users
* Tools to centrally update firmware on multiple sticks via Group Policy.
* One single updater file no matter which controller type customer is using.
* Separate certificate for external server address for customers using reverse proxies

Other fixes / enhancements include:

* Improved EasyShare stability
* Improved reset for BM9930 controller sticks
* User information collection enhanced
* Office 2007 files causing FileBlocker to crash or hang in certain OS's fixed
* Password recovery information more reliable

Full details of all changes are detailed in the Release Notes.

Download Link
-------------
Download SafeConsole v4 from http://www.softek.co.uk/safeconsole

Support / Knowledgebase
-------------
If you have any installation issues or questions, please make sure youhave read the comprehensive product Setup and Manual - which covers themajority of installation issues.

We also have a Knowledgebase available at http://esupport.softek.co.uk

SafeStick and SafeConsole : SafeStick Max OSX Support

Thu, 03 Jun 2010 16:16:46 +0000

Author: admin
Subject: SafeStick Max OSX Support
Posted: 03 Jun 2010 at 4:16pm

SafeStick does work on Mac OSX. However there are a couple of things to note:

As at June 2010, there are currently two slightly different hardware versions of SafeStick (including Supersonic).

Shipped prior to January 2010 SafeSticks had an internal controller known as "7741".

After February / March 2010 SafeSticks controller changed to "9930".

To identify a newer 9930 controller model, the number "BM9930" andCapacity will be etched into the silver USB plug on the end of theSafeStick. If you have an older 7741 model, this information will not bevisible externally.

Functionally, the SafeSticks are virtually identical, however they do require slightly different firmware.

9930 controller SafeSticks have both Mac OSX support ANDSafeConsole Backup support. (9930 controller SafeSticks ONLY supportMac OSX v10.5 and higher - Leopard or newer).

7741 controller can only have EITHER Mac OSX support OR Data Backupsupport - not both. (7741 controller SafeSticks support Mac OSX v10.4and higher - Tiger or newer).

**SafeStick does not work on a Mac**

1. Check your controller version (details above) and make sure you are running a supported MAC OSX version.

2. If you have a 7741 version controller Your IT Department may have chosen to install the firmware version which does not support Mac.

Please review this KB article and/or read the installation notes infull for details of what this means, and how to change firmware if youwish to.

http://esupport.softek.co.uk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=614

SafeStick and SafeConsole : Java Error when trying to recover users password

Wed, 10 Mar 2010 12:33:09 +0000

Author: admin
Subject: Java Error when trying to recover users password
Posted: 10 Mar 2010 at 12:33pm

An upgrade to latest version 4.0 released today will also solve this issue.

SafeStick and SafeConsole : Upgrading SafeConsole

Wed, 10 Mar 2010 12:30:53 +0000

Author: admin
Subject: Upgrading SafeConsole
Posted: 10 Mar 2010 at 12:30pm

SafeConsole v4 is now available.

Full details on upgrading SafeConsole can be found in the release notes - an extract is below - however make sure you read the very latest release notes always included in the software download package.

Upgrading Steps from 3.x to 4.x
---------------
Installation of SafeConsole should take 15 minutes. However we recommend reading the new Install / User Manual in the first instance - available from the Documentation folder.

If you are upgrading SafeConsole from a previous version you will need to first uninstall the previous SafeConsole application. However ALL DATA, CONFIGURATION AND CERTIFICATES WILL BE PRESERVED.

Step 1 - Take a Backup (just in case).

1.) Perform: Start, Run, type "Services.msc"
2.) Scroll down to SafeConsole service. Click STOP.
3.) Navigate to C:\Program Files\BlockMaster\ and COPY the entire folder structure to a backup location of your choice.
4.) Copy C:\Program Files\BlockMaster\SafeConsole\keystore.p12 to the desktop.

Step 2 - Uninstall SafeConsole v3

1.) From Control Panel, Add & Remove Programs UNINSTALL SafeConsole v3.

Step 3 - Install new Version 4.

1.) Double click / Install SafeConsole 4.x from the \SafeConsole 4.x Software folder and follow the prompts.
2.) Re-run through the SafeConsole Configurator, entering details as needed. * See Install guide if needed.
3.) On "Page 4" of the SafeConsole Configurator you will need to re-import your SSL Certificate by pointing to your keystore.p12 file on the Desktop and entering the certificate password. *Note* If you have forgotten this password you can discover it from the "keystore-password" line, in the "safeconsole.ini" file which will be in the backup folder you created in step 1.

All your existing settings will be preserved.

When the wizard has completed, you will get confirmation of your users/OUs in the database and you will be presented with the standard SafeConsole "Deployment" page in your browser.

Step 4 - Install New Trial / Licence Key

1.) Log into SafeConsole v4, go to the "License" Tab, click "Install a License", then select the "SafeConsole Eval Key.lic" from the Software folder of this package. This will enable all features for testing until your new permanent key is issued.

SafeStick and SafeConsole : Safeconsole Version 4 and safestick firmware

Wed, 10 Mar 2010 12:28:12 +0000

Author: admin
Subject: Safeconsole Version 4 and safestick firmware
Posted: 10 Mar 2010 at 12:28pm

SafeConsole / SafeStick Firmware v4 is now on General release.

SafeStick and SafeConsole : SafeConsole Latest Version Information

Wed, 10 Mar 2010 12:11:16 +0000

Author: admin
Subject: SafeConsole Latest Version Information
Posted: 10 Mar 2010 at 12:11pm

v4.0.1 - Released 10th March 2010 - MAJOR RELEASE

We are pleased to announce the availability of SafeConsole v4 - the solution for managing SafeStick and SafeStick SuperSonic.

SafeConsole v4 is now available in two editions - "Enforce Edition" and "Enforce and Enable Edition".

A datasheet is available which explains the different features and editions in depth. http://www.softek.co.uk/prod/as/safestick_datasheets.asp

New features include:

* Backup - take a backup copy of data stored on SafeSticks to a central location.
* Publisher - push files, programs, software, virtual machines across the WAN to SafeSticks
* Autorun management.
* Enhancement anti-malware support - for example Conficker is blocked automatically.
* Easyshare - share single files on a SafeStick using a temporary PIN
* Track and Trace SafeSticks via last known IP address
* Lockout - Lock down all USB devices except SafeStick
* Full Windows 7 and 2008 support including 64bit versions.
* ....plus much more.

Screenshots and further information is on our website: http://www.softek.co.uk

Existing Customers
------------------
Customers with a current subscription for SafeConsole v3, can downloadand upgrade to SafeConsole v4 at no cost - retaining all their existingv3 features.

Customers with an existing v3 permanent licence key will require a newv4 licence key. However, a trial key is included with the downloadpackage which enables all features of the "Enforce and Enable" editionfor testing until the new permanent key is issued.

v4 permanent licence keys will be issued automatically generally 48 hours after a customer downloads the Upgrade package.

Existing v3 customers can also upgrade to the new "Enforce and Enable"edition at a significant discount. Please contact your account managerfor details.

New Customers
-------------
Please download the "New Trial" package from our website, whichcontains full instructions together with a trial key which enables allfeatures of the "Enforce and Enable" edition.

Download Link
-------------
Download SafeConsole v4 from http://www.softek.co.uk/safeconsole

Support / Knowledgebase
-------------
If you have any installation issues or questions, please make sure youhave read the comprehensive product Setup and Manual - which covers themajority of installation issues.

We also have a Knowledgebase available at http://esupport.softek.co.uk